Frequently asked questions

When will my order ship?

Over 99% of the products on our website are available to ship by the next day.

In the event that an item is unavailable to ship by the next day, you will be contacted immediately and given the option to cancel the order and be fully refunded or to wait to it to become available.

How do I receive tracking?

Tracking #'s are emailed the day after an order is shipped.

Which shipping methods are available?

Shipping costs on our website are based on weight. UPS Ground is our standard method of shipment. 

Customers can choose to either ship by weight or ship collect via their UPS or Fedex account numbers, or in the case of freight, we can set up shipments using any preferred carrier. Just let us know in the notes section of the order or give us a call.

How do I apply for Net 30?

To apply for Net 30 Terms, contact us for our credit application or simply send us a list of credit references.